FAQ

What are your custom design charges?

Custom design services cover the time and expertise required to create unique artwork tailored to your needs. At VSD Graphix, we charge $80 per hour for custom design work, which includes one set of revisions to ensure your vision is met. Additional revisions beyond the first set will be billed at $80 per hour.
This ensures a high-quality, professional design process while keeping your project on track. Let us help bring your ideas to life with precision and creativity!

Is there a minimum quantity and what does it mean for your orders?

Most promotional products are priced based on quantity, with lower prices available for larger orders. To keep costs down, many items have a minimum order quantity. This is a standard industry practice that ensures you receive the best possible pricing while allowing for efficient production.

Do you provide installation services?

Yes, installation is available for an additional fee. Our professional team ensures a seamless and precise application, so your final product looks flawless and lasts as expected. Let us handle the details for a hassle-free experience!

What promotional products do you offer?

We have any item you can think of! From pens and stickers to water bottles and backpacks–we can print on anything!

What file formats are acceptable for submitting my logo?

We accept any vectorized file! We recommend a .pdf, .ai, or .eps file.

Do you offer rush or expedited shipping?

Yes, we offer rush and expedited shipping at an additional cost.

How can I get assistance with product selection or design?

Our sales representatives will gladly help and guide you through the entire process. Call our store at (804)798-1501 or email sales@vsdgraphix.com